IVR Software

Call Centers & BPO''s needed a flexible technology and tools to simplify the interaction with callers and boost up the business processes & functioning. They are also looking for solutions to diminish the cost of common activities in the organization like sales, service, collections, inquiry and support services etc. IVR Software or IVR System (IVRS) is such a solution to automate the contact with callers. Aria Telecom, is a reputed and highly appreciated supplier of IVR System & Software in Delhi, works to make simpler the business communication processes by automating it. The IVR software gives an excellent feature to recover the information such as flight schedule, movie showtimes, bank balance, product details, order status and additional information from any telephone.Interactive voice response(IVR) India by Aria Telecom is featured with the cutting-edge solution that is more and more used to place outbound calls to collect and deliver the information generally for appointments, past due bills, and other time critical events and activities. We design IVR SYSTEM to deliver the best technologies and give full compatibility with each platform for excellent usage. Ours IVRS help you in making more efficient the call process and provide related information to customers without the need of representative.Suitable for domestic as well as an international call center, our ARIA UCS is absolutely a blended call center solution that can be used for the inbound or outbound call center. Our rich product Aria UCS is flexible enough to go well with your necessity. There are a few significant features of Aria UCS is given below.Our IVR solutions allow for great ease in call processes by: Effectively handling a large number of callsService in the after-hoursEnhanced customer supportOverall cost reductionPrioritize and manage the re-direction of calls automatically Features of IVR System: Extensive backup and support system with every solutionHighly cost-effective solutionsScalable and support for every platformFully secure to protect your sensitive dataSimple and easy to use toolsIntegrate with other programs, applications, and databasesEasy to install Our customized IVR Solutions come with features like: Aria IVR Designer ToolACD (Automatic Call Distributor)Reporting and AnalysisSMS, Email, FAX, Chat, etcCustomer Relationship Management Solution (CRM)